TheITwares

Frequently Asked Questions

 

Q: How should I place an order at TheITWares ?
A: You can either Call Rahul - 09820972852 to place an order or Email us -sales@theitwares.com with the list of Products that you need and we'll get back to you as soon as possible.


Q: Are the prices listed on the website same for customers outside Mumbai?
A: The prices listed on the website are All India Prices and are Inclusive of all Taxes for all the Buyers any where in India. There'll be only a bit of shipping charge that the customer has to bear if he/she is not from Mumbai.


Q: If I visit your office personally and collect the order will there still be a shipping charge ?
A: There won't be any shipping charges then.


Q: How would be the procedure regarding Warranty on the products ?
A: All the products will come with the Manufacturer's Warranty, You can anytime visit the nearest Service Centre and avail the warranty on the products , We follow a 3 Day replacement policy on all the products i.e. if anything goes wrong within the first 3 days of the purchase we will be replacing the faulty products by the new ones.


Q: What are the Shipping Charges in Mumbai ?
A: The Shipping charges in Mumbai are as follows:-

Delivery Charges in Mumbai

Depends on where your located in Mumbai


Q: Regarding Payment -

A: 1) Mumbai customer's can pay Cash on delivery.

    2) Customer's outside Mumbai can do a Cash Deposit , DD , Chq Deposit , Online Bank Transfer   to our ICICI Bank A/c - - Please Email us to get these Details.

Customer's sending a DD please make a DD in the name of  - "E-Lounge" and send it to this

Address - A/403, Veena Sargam, Mahavir Nagar, Kandivali (W), Mumbai - 400067